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eCommerce

The AI Race Just Accelerated. Here Is What AI Agents Mean for Magento and B2B Ecommerce

OpenAI has introduced its GPT 6 lineup. Meta has released Muse Spark 1.3. Anthropic has released Claude Opus 5.5. TypeSafe AI has introduced Jev, a...

eCommerce

Your Best Customers Are Shopping Amazon Business. Here Is What They Find There

Your customer of eleven years ordered from Amazon Business on Tuesday. Not because they are disloyal. Not because it was cheaper. Because it was four...

eCommerce

When AI Starts Shopping for Your Customers

For twenty years, everything on your product page was written for a person deciding. Increasingly, the first thing to read it is software deciding on...

eCommerce

The Invisible Dependencies That Can Take Your Store Offline

Here is a short exercise. Name every piece of software your online store depends on. Most people name the platform. Magento, or Adobe Commerce, or...

eCommerce

What Happens When Your Ecommerce Website Traffic Suddenly Doubles?

A trade publication mentions you on a Tuesday morning. Or a competitor has an outage and their buyers come looking for an alternative. Or a...

eCommerce

Four Lessons From a Month of Talking About B2B Commerce

We spent August writing about what actually breaks B2B commerce, and what fixes it. Four themes kept surfacing. This is the short version: the through-line...

eCommerce

How AI Will Change B2B Commerce Over the Next Five Years (and What to Do Now)

Your next customer might not be a person. It is already normal for a procurement manager to open ChatGPT, describe what they need, and ask...

eCommerce

The B2B Commerce Tech Stack, Explained: ERP, PIM, CRM, OMS, WMS, CPQ, and AI

If your storefront is the only system you can name, that is the problem this guide solves. The storefront is the part everyone sees, so...

eCommerce

Your Product Data Is Quietly Costing You Sales. Here Is How to Fix It.

One product. Three departments. Three different versions of the truth. Sales has a spec sheet from 2023. The website has whatever got typed in at...

eCommerce

The Hidden Cost of Running Your Store Through Four Different Agencies

Count the agencies touching your online store right now. For most manufacturers and distributors I talk to, the number is three or four. A development...

eCommerce

Your Broken eCommerce Stack is Silently Draining Revenue

You Might be Losing More than You Think. Calculate it Here. Most B2B brands think they have a performance problem, a marketing problem, or a...

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