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LONG PartsPros, a division of LONG Building Technologies, specializes in selling HVAC parts since 1989. Based in Littleton, CO, with additional warehouses in Grand Junction, CO, and Salt Lake City, UT, they expanded their offerings to include building controls and security system parts. Their online store, launched in 2014, facilitates 24/7 ordering across the United States, offering a vast selection of OEM, Legacy, and Specialty parts. They emphasize providing a superior customer experience through their core values: Company, Customer, Co-Worker, Safety, and Community. LONG PartsPros required a KCommerce to BigCommerce Migration. Keep reading to know how we successfully migrated to a new eCommerce platform.
Seamless Migration Challenge: The primary task was to ensure a smooth transition to BigCommerce from the current platform, KitCommerce (KCommerce), which was no longer capable of supporting their growing business needs. Additionally, there was a pressing concern that remaining on KCommerce was financially detrimental, as the platform’s limitations were believed to be causing revenue losses.
Our strategy focused on utilizing BigCommerce’s flexible B2B theme, which facilitated rapid implementation and efficient storefront operations. This decision was influenced by the client’s preference for starting with a robust template that supports quick, efficient setup, and scales with business growth. Specific solutions included:
By closely collaborating with both – the HVAC industry leader as our client and BigCommerce representatives, Wagento delivered a B2B-focused website seamlessly linked to the client’s ERP system. The new site features specialized pricing lists intricately tied to the ERP, term-based purchasing capabilities, and a synchronized inventory display. Launched within budget and meeting all key functionalities, this project exemplifies how strategic platform migration can enhance operational efficiency and financial performance in a competitive industry.
Valarie Daniels , E‑commerce & Marketing Director
LONG PartsPros
“I would highly recommend Wagento if you’re looking for an eCommerce solution partner. My experience with Charles and the Wagento team was outstanding. It’s difficult to find solid solution partners, and Wagento is top-notch!.”
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