Adobe Commerce + Prelude ERP Integration for LAPP Tannehill

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300+

B2B customer company accounts created via API integration.

100%

Uptime maintained during data sync and ERP integration cutover.

Meet the Client:

LAPP Tannehill is a premier supplier of wire, cable, tubing, sleeving, and connectors based in Savage, Minnesota. Serving industries like automation, automotive, construction, food & beverage, medical, and renewable energy, they offer tailored services such as wire dyeing, striping, kitting, and re-spooling. Their commitment to technical support and distribution efficiency sets them apart.

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Challenges:

LAPP Tannehill needed to bridge a critical gap between their B2B Adobe Commerce store and their ERP system, Epicor Prelude. Without this integration, order management, pricing visibility, and customer-specific experiences were limited. Manual workflows hindered both internal efficiency and customer convenience.

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Client Requirements:

  • Integrate Adobe Commerce with Prelude ERP using the DCKAP integrator.
  • Enable synchronization of customer and company data from Prelude.
  • Implement customer-specific pricing visibility through Aheadworks B2B module.
  • Allow customers to request quotes and place orders directly on the website.
  • Ensure new orders from Adobe Commerce are pushed into Prelude for invoicing and fulfillment.
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Solutions:

We built all the API calls using DCKAP to enable the seamless flow of information between Adobe Commerce and Prelude ERP. We integrated Adobe Commerce with Epicor Prelude ERP, a distribution-focused ERP system that enables real-time inventory, order management, and operational visibility across business processes. This integration brought LAPP Tannehill’s B2B eCommerce store to life by enabling the required functionality, automatically generating over 300 company accounts and allowing customers to view their specific pricing, request quotes, and place orders directly on the site.

Over a 10-month engagement, our team delivered and rigorously tested the integration, resolving complex API challenges through close collaboration with LAPP Tannehill and the DCKAP connector team. We customized Adobe Commerce by strictly following coding guidelines and best practices to ensure long-term maintainability and minimize technical debt.

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Results:

  • The LAPP Tannehill website now supports a fully integrated quote and ordering workflow without manual sales rep involvement.
  • 100s of B2B customers can view personalized pricing, submit quotes, and place orders with ease.
  • Internal efficiency improved as manual order entry decreased, enabling staff to focus on higher-value activities.
  • Customer satisfaction increased due to self-service capabilities and accurate pricing visibility.

LAPP Tannehill was pleased enough with the results to expand the engagement, commissioning a new phase that lets customers view all their orders and invoices in one place, regardless of where they were placed.

Final Thoughts:

LAPP Tannehill’s commitment to modernization through Adobe Commerce B2B features and ERP integration has unlocked new levels of operational efficiency and customer empowerment. By addressing their complex B2B needs, Wagento delivered a future-ready foundation for continued growth. The ongoing collaboration continues, with new feature enhancements already underway.

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