Home > Magento Tech Tips: How to Fix Re-indexing Issues

Magento Tech Tips: How to Fix Re-indexing Issues


With the holiday season just a few months away, now is the time for Adobe Commerce merchants to make sure their stores are optimized for the busiest time of the year. Configuration issues, especially unnecessary re-indexing, need to be resolved to ensure fast performance and a smooth customer experience.

If your site reindexes during peak shopping times, it isn’t just frustrating for customers. It can also mean reduced sales, abandoned carts, and diminished customer loyalty for you.

Common Causes

Reindexing issues can be caused by a variety of reasons, but the most common causes include admin functions and third-party extensions. The following admin functions can lead to full reindexing, so they should be avoided during the busiest business hours:

  • Product attribute save
  • Website/store/store view save
  • Store configuration

Third-party extensions might also contribute to performance issues and increased cart abandonment rates. You can run a manual reindex to check how often this function is performed. If there’s frequent reindexing, you can start to figure out:

  • Who might be doing this manually from the CLI
  • What third-party module is doing the reindexation
  • What third-party module is marking indexers as Invalid


To avoid reindexing issues to begin with, you can follow Adobe’s best practices, such as scheduling reindexing for low-traffic hours and installing firewalls to avoid unnecessary reindexes. If you do notice reindexing problems, you can try these steps to troubleshoot the issue:

  • Change your index settings by logging into the Magento admin dashboard, clicking Index Management, and selecting Update by Schedule to set designated hours for re-indexing.
  • Only use the native Magento functionality (Mview) for maximum reindexing efficiency. 
  • If you’re using Adobe 2.41 or higher, you can try Adobe’s Site-Wide Analysis Tool to quickly and easily narrow down possible causes.


To learn more about configuration issues and best practices for Magento stores, you can check out these helpful resources:

Just remember to test any changes you make in the staging environment before deploying them to production. If you need any additional assistance or have questions about preparing your store for the holiday season, reach out to Wagento to get a customized solution! From marketing to web design to ongoing maintenance, Wagento’s experienced developers can get your website in top shape for the upcoming months.

From Browsing to Buying: Put Wagento’s eCommerce Mastery to Work for You

Nikki, with a Mass Communications and Public Relations degree from the University of Wisconsin Eau Claire, excels in creating diverse marketing content, from social media ads to lead-driving emails, embodying the spirit of a true marketing rockstar.

Related Topics

Finding the right eCommerce platform to support your online store can be a frustratingly difficult task. Unfortunately, there’s no such thing as a perfect eCommerce

Largest Contentful Paint (LCP) is one of the three Core Web Vitals that Google developers created to measure the most important aspects of a user’s

Despite being one of the most popular eCommerce platforms on the market today, Magento 2 stores can be frustratingly slow. Several issues can cause website

Start Selling with Personalized
eCommerce Solutions